The AIC Technologies Story So Far
Established in Hobart in 2009 as a computer repair business. We have evolved since to specialise in the design and management of websites.
Today, we no longer provide any computer selling or repair related services. In its place, our core service is the creation of WordPress websites which we then manage, and market.
Our business philosophy is to deliver high-quality solutions tailored to each client’s needs. With a strategy of focusing on growing relationships with each client into being their trusted digital partners.
This creates a dynamic and at times challenging responsibility for us, but through over a decade of experience, it’s a role that we thrive in and enjoy. The result is that effective solutions are delivered to clients in a variety of industries every time, without fail. In short, we achieve the online goals of our clients on an ongoing basis, no matter the challenges, and we excel at it.
When it comes to how we achieve results, we use proven but free open-source technologies like WordPress and the online shopping system WooCommerce. Which have a 59% and 30% of their respective markets. This means we can avoid creating sites that need ongoing licensing fees without compromising on anything.
What makes us different?
Client Retention
We have achieved 98% customer retention since starting in 2009. This has been achieved through a commitment to client satisfaction, and a business model built around long term relationships rather than completing each website and then forgetting about the client.
Ongoing Hosting and Support
We host and support every website we create, with all websites hosted in Australia in either Melbourne or Sydney.
Australian Based
We are based in Australia and work with businesses in most states, with a strong focus on Tasmania and Victoria. Beyond just facilitating sales, the technology and infrastructure that underpins our work is also based in Australia. This means that your website will be physically hosted in either Melbourne or Sydney, rather than overseas.
Partnerships and Certifications
The AIC Technologies Name and Brand History
Since being started in 2009, AIC Technologies has always been the brand name used. Today, it may not be the most creative name for a digital agency, but the name comes from originally being a computer assembly and repair business. In fact, AIC actually stands for Advanced Intuitive Computing. However, by 2012, our business model had completely pivoted to focusing on website design and related services. For those that are curious, you can see a crude copy of the very first website we ever created on the Way Back When Archive Website. The website was made for a client that is still with us today.