Monthly support plans that manage every aspect of your WordPress website.
From hosting to adding new content, and everything in between, our care plans take your website off your plate. You also get proactive support: breakages and security issues are detected and resolved, often within minutes of them occurring.
Save time & reduce stress
Hosting, updates and fixes are handled proactively and with care 24/7.
Streamline content updates
Send us your changes and we will complete them whilst providing expert advice as needed.
Reduce plugin costs
Eliminate the cost of paying for plugin licenses for all popular WordPress plugins.
Boost site security
Firewalls, backups and 24/7 uptime monitoring keep problems from becoming outages.
Plan benefits & pricing
Every plan includes hosting, backups, 24/7 uptime monitoring and a monthly maintenance report. Choose the level of support that suits your business.
Standard
Designed for businesses that want peace of mind, ongoing personalised support, and fast hosting.- 40 Mins of Support
- Standard Website Hosting
- Daily Backups
- Access to personal web consultant via phone
- Monthly Maintenance Report
- 24/7 Uptime Monitoring
- Priority Support
- Advanced Forms & Integrations
- MCP Setup (AI Integration)
- Cloudflare Edge Protection & CDN
- Virtual Patching via Patchstack
- Advanced Firewall & Spam Prevention
- Basic Search Engine & Competitor Report
- Advanced Conversion Tools
- Application Performance Monitor (APM)
- Quarterly Video Review & Analysis
- DNS Record & Domain Monitoring
- Redis Cache
Platinum
Unlimited updates and priority support for growing businesses that want the very best online presence possible.- Unlimited Content Updates
- Faster Website Hosting
- Hourly Backups
- Access to personal web consultant via phone
- Monthly Maintenance Report
- 24/7 Uptime Monitoring
- Priority Support
- Advanced Forms & Integrations
- MCP Setup (AI Integration)
- Cloudflare Edge Protection & CDN
- Virtual Patching via Patchstack
- Advanced Firewall & Spam Prevention
- Basic Search Engine & Competitor Report
- Advanced Conversion Tools
- Application Performance Monitor (APM)
- Quarterly Video Review & Analysis
- DNS Record & Domain Monitoring
- Redis Cache
Custom
Everything included in Platinum, but with significantly higher capacity for sustained dynamic workloads such as e-commerce.- Unlimited Content Updates
- Custom Website Hosting
- Real-Time Backups
- Access to personal web consultant via phone
- Monthly Maintenance Report
- 24/7 Uptime Monitoring
- Priority Support
- Advanced Forms & Integrations
- MCP Setup (AI Integration)
- Cloudflare Edge Protection & CDN
- Virtual Patching via Patchstack
- Advanced Firewall & Spam Prevention
- Basic Search Engine & Competitor Report
- Advanced Conversion Tools
- Application Performance Monitor (APM)
- Quarterly Video Review & Analysis
- DNS Record & Domain Monitoring
- Redis Cache
Prices are in AUD and billed monthly. Minimum 3-month term, then month-to-month. All prices are GST-inclusive.
Need help choosing?
Request a free phone consultation. Enter your details and we will be in touch.
If you are in a hurry, we recommend starting with Standard. Most businesses have all their basic needs met on this plan, and you can upgrade or cancel with ease.
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What our clients say
Frequently asked questions
Have a different question? We are happy to answer anything about our care plans, and can provide a free consultation and an audit of your current website and online presence.
What is the minimum contract term?
The minimum contract period is 3 months. This is simply to avoid having to charge setup costs. After 3 months, the contract continues on a month-to-month basis.
What reporting is available to track performance?
We provide detailed monthly reports outlining your business’s online presence performance. In the report, we include social media performance, search engine performance, website performance and referral sources.
Are there any other costs involved in running my site?
There are no additional costs for things like website hosting or domain management. Some businesses choose to add other services, such as social media management or larger-scale online marketing.
Can I host my website elsewhere?
Yes. You can host your website with a 3rd party. However, this does impact the guarantees we can provide as performance and reliability may be impacted.
What is Application Performance Monitor (APM)?
Application Performance Monitoring (APM) is an advanced performance tool used to record and measure every single component of each page load by every user. In practical terms, this allows for the optimisation of a website based on real world data that can then be broken down into every individual element that makes a website load. This ultimately allows us to optimise a website to load faster, more consistently and also handle a greater volume of traffic than would otherwise be possible.
What is Redis Cache?
A traditional WordPress website caches static resources such as photos and the code that makes up a website to provide a faster loading experience than would otherwise be possible. This is made possible because each of these resources is static, in other words, the data does not change between users. A Redis Cache allows for dynamic content to also be cached, this is primarily usefully for ecommerce sites or sites with lots of staff editing content at the same time.